Salamis
 

Privacy Policy

 

This is our Privacy Notice

Salamis  Organization  is committed to protecting the privacy and security of your personal information.

This Privacy Notice includes all the relevant information regarding the processing of your personal data and makes you aware of how and why your personal data will be used and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679).

1. Who we are Salamis Tours (Holding) Public Limited , Salamis Tours Limited, Salamis Cruise Lines , Salamis Lines Ltd , Salamis Shipping Services Limited ( as a port  agent in Limassol port only  ) ,  hereinafter referred as “Salamis Organization ”, “We” or “us”  is a data controller within the meaning of the General Data Protection Regulation (“GDPR”) who collects, holds and process your personal data in accordance with the GDPR legal obligations. This means that we are responsible for deciding how we hold and use personal information about you.

  2. What data we collect

When you take a cruise with us, we collect data about you and your visit. The personal data that we collect may vary and they may include but not limited to:

  1. Identity data  (e.g., first name, maiden name, last name, marital status,   title, date of birth, place of birth and gender, nationality, passport number, Identification card and/or visa information, ;
  2. Contact data  (e.g., email address, telephone number, mobile number, billing and delivery address, emergency contact information);
  3. Health Condition details, where applicable;
  4. Travel / vacation preference details (e.g., cabin number, special occasion dates, special accommodations, loyalty program information and dietary preferences);
  5. Financial data (e.g. billing information and payment card details);
  6. Transactional data (e.g. payments to and from you and other details of services purchased by us)
  7. Photographs;
  8. CCTV Footage

 

We only use your personal data for the purposes defined in this Privacy Notice. If we intend to use your personal data for another purpose, we will ask for your prior consent.

3. How we use your personal data

  1. CCTV surveillance

For security purposes and your safety we operate closed circuit television ("CCTV") cameras on our ships, including at all access points and throughout public areas. These CCTV cameras record continually and images of you may appear in these recordings.

  1. Onboard Medical Care and Dietary accommodations

During the cruise, we may collect sensitive personal data. In particular, we may collect personal data revealing racial or ethnic origin, religious, philosophical, or political beliefs, sexual orientation, or data concerning health, such as health condition and ability totravel or dietary restrictions, if it is connected with the provision of our services.  

We only use this information to provide a service you request, such as medical care on board one of our cruises or special dietary accommodations.

If, while traveling with us, you allege a personal injury or submit a claim after alleging a personal injury, we may also collect personal data concerning the incident, including medical data.

  1. Passenger Photo IDs: We use your personal data and especially your photo to verify and authenticate your identity when you access and use our services during embarking or disembarking at all ports and to ensure the security of your personal data. In cases of children the above processing is being made only upon receipt of parental consent
  2. Provision of Services: We process your personal data to provide our services to you and administer your booking and accommodation. We may also process personal data about children (under 18 years of age) who are guests before, during or after our cruises in order to provide our Services. We do not process personal data about children for any other purpose nor do we seek to collect personal data about children.
  3. Passenger’s List Management: We may also use your personal data in order to comply with our legal obligations against Cyprus and any other’s visiting country Port Authority.
  4. Passport Handling on Board: For safekeeping and custody purposes throughout the cruise, we may also process and safe store your personal data and more specifically your passport and/or your passport details in crew accessible areas.
  5. Communicate with you or contacting you in case of emergency: We may use your personal data when we communicate with you, for example if we are providing information about changes to our terms and conditions, changes to the time schedule of the vessel schedule)   or if you contact us with questions. In case of emergency also we may communicate with you for providing guidance and assistance of we may communicate with the persons whose details has been provided to us by you and may be contacted in case of emergency.
  6. Claim Management: We may use and process your personal data in order for us to detect, prevent and respond to your legal claims.

4. How we collect your personal data

We collect your personal data either from you directly or from the agents with whom you may already maintain a contracting relationship.

5. Which is the legal basis we use for processing your personal data

We will only use your personal data when the law allows us to. Most commonly, we will collect, use and process your personal data in the following circumstances:

  1. Where we need to perform the contract we have entered into with you;
  2. Where we need to comply with a legal obligation i.e. EU Regulation 392/2009, Cyprus Law 58(I)/2002)
  3. Where it is necessary for legitimate interests pursued by us or a third party and your interests and fundamental rights do not override those interests.
  4. We may also use your personal data where we need to protect your interests (or someone else’s interests).

 

6. Sharing of personal data

In order for us to deliver our cruise services, we may transfer your personal data to third parties such as port agents,  travel agents, tour operators, hotels, transportation companies, port authorities and any other visiting country’s authorities.

7. Retention period

We will not retain your data for longer than is necessary to fulfil the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means. We must also consider periods for which we might need to retain personal data in order to meet our legal obligations or to deal with complaints, queries and to protect our legal rights in the event of a claim being made.

When we no longer need your personal data, we will securely delete or destroy it.

 

8. Security of processing of your personal data

In order to protect your privacy and protect your personal data against unauthorized access, improper use or disclosure, unauthorized modification, accidental loss, destruction or damage we have implemented appropriate information security policies, rules and technical measures.

9. Your legal rights

You have the following rights in relation to the personal information we hold about you:

 

  1. Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding/using it.      
  2. Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  3. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  4. Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  5. Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  6. Object to automated decision-making including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you.
  7. Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  8. Request transfer of your personal information in an electronic and structured form to you or to another party (commonly known as a right to “data portability”). This enables you to take your data from us in an electronically useable format and to be able to transfer your data to another party in an electronically useable format.
  9. Withdraw consent. In circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
  10. Lodge a complaint with the supervisory authority. If you have a concern about any aspect of our privacy practices, including the way we have handled your personal data, you can report it to the relevant Supervisory Authority.

 

Please note that some of the above rights may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to professional secrecy obligations.

 

If you want to exercise any of these rights, then please contact us by email at dpo@salamis-tours.com

 

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

 

10. Complaints

If you have a concern about the way we are collecting or using your personal data or wish to make an internal complaint, you may contact us by e-mail, whose details are defined below or directly raise your concern to the Data Protection Commissioner’s Office at http://www.dataprotection.gov.cy.

This Privacy Notice may be amended from time to time. If we do so, to ensure that you are always aware of how we use your personal data we will supply you with and/or otherwise make available to you a copy of the amended Privacy Notice. However, we encourage you to review this Privacy Notice periodically to be informed of how we use your personal data.

Important Note:

If you have any questions about this Privacy Notice or want to exercise your rights sets out in this Privacy Notice, please contact us by:-

Sending an e-mail to: dpo@salamis-tours.comor Call us on: 25860000

 


 
   
   
   
 

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